Shipping Policy

Shipping Policy

Thank you for shopping with Oeqie! We strive to offer the best possible service and aim to ensure that your order reaches you as quickly as possible. Please read our shipping policy below for more details.

1. Order Processing Time

Please note that it typically takes 3-7 business days to prepare your order for shipment after payment is received. This processing time includes order verification, product preparation, and packaging. Orders placed on weekends or holidays will be processed on the next business day.

2. Estimated Delivery Time

Once your order is shipped, delivery typically takes 8-15 business days to reach its destination. Delivery times may vary depending on the country or region, and can be affected by factors such as customs procedures, weather conditions, or other unforeseen circumstances.

3. Shipping Locations

We currently ship worldwide. Delivery times may differ based on your location. For international orders, customs processing may also add additional time to the delivery.

4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (if applicable). You can use this tracking number to monitor the status of your shipment.

5. Shipping Delays

Although we aim to process and ship your order as quickly as possible, please understand that shipping times can be affected by factors beyond our control, including shipping carrier delays, customs procedures, or local holidays. We appreciate your patience and recommend checking the tracking information for updates.

6. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and provide a solution, which may include a replacement or refund.

7. International Shipping

For international orders, please be aware that customs fees, taxes, and duties may apply. These charges are the responsibility of the customer, and we recommend contacting your local customs office for more information on potential fees before placing your order.

8. Address Accuracy

Please make sure your shipping address is accurate and complete. We are not responsible for delays caused by incorrect or incomplete address information.

9. Contact Us

If you have any questions regarding our shipping policy or need assistance with an order, please feel free to contact us through our Contact page.