Returns & Refunds

Returns & Refunds Policy

We hope you’re happy with your purchase! However, if you’re not completely satisfied, we’re here to help. Please read our policy below to learn more about returns, exchanges, and refunds.

Returns

You have the option to return your item(s) within 14 days of receiving your order, provided they meet the following conditions:

  • Items must be unused, unworn, and in their original packaging.
  • Items must include all original tags and labels.

How to Start a Return:

  • To initiate a return, please contact us via the Contact page on our website.
  • Once your return request is approved, we will provide you with further instructions on how to proceed.

Refunds

We strive to process refunds as quickly as possible. Here’s what you can expect:

  1. Refund Processing:

    • Refunds will be initiated within 5-10 business days after we receive and inspect the returned item(s).
    • Once processed, you’ll receive a confirmation email. Please note that depending on your payment provider, it may take an additional 2-5 business days for the amount to appear in your account.

  2. Faulty or Damaged Items:

    • If your item arrives faulty or damaged, please contact us immediately via the Contact page.
    • Provide photos and a description of the issue, and we’ll arrange a replacement or full refund, including shipping costs, at no extra charge.

  3. Unavailable Exchange Products:

    • If the product you wish to exchange is no longer available, we will offer a refund or store credit for the value of the original item.
    • You’ll be notified via email about your options.

  4. Non-Refundable Costs:

    • Original shipping fees are non-refundable unless the item is faulty or incorrect.
    • Return shipping costs are typically the customer’s responsibility unless otherwise agreed.