Privacy Policy

Privacy Policy
Effective Date: 3-12-2014

At OEQIE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make purchases, including pre-orders.

1. Data We Collect
When you place an order, create an account, or contact us, we may collect the following information:
Personal Data: such as your name, email address, phone number, and shipping address.
Payment Information: including billing and shipping details. Payment details are securely processed via external payment partners.
Order Details: including information about your purchases and preferences.
Technical Data: such as your IP address, browser type, and cookies.

2. How We Use Your Data
We use your data solely for the following purposes:
To process and deliver your orders, including pre-orders.
To communicate with you about your order or inquiries.
To improve our website and customer experience.
To provide updates about new products and offers (only with your consent).

3. How We Protect Your Data
We take security measures to safeguard your personal information, including:
Encrypted connections (SSL) for transactions.
Secure storage of data in our systems.
Limited access to personal data within our company.

4. Sharing Data
We share your information only with third parties when necessary for:
Processing payments (e.g., through payment providers like PayPal or Stripe).
Shipping your orders via our logistics partners.
Complying with legal obligations, such as tax and accounting requirements.
We never sell or rent your information to third parties.

5. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy:
Order Information: up to 7 years (for tax purposes).
Marketing Data: until you withdraw your consent.

6. Your Rights
You have the right to:
Access your personal data.
Correct inaccuracies in your data.
Request the deletion of your data (subject to legal obligations).
Object to the use of your data for marketing purposes.
Contact us to exercise your rights.

7. Cookies
Our website uses cookies to enhance your experience. You can manage cookies through your browser settings. Refer to our [Cookie Policy] for more information.

8. Specific to Pre-Orders
Your data will be used to manage pre-orders and communicate delivery timelines and cancellations.
In the event of a cancellation, your information will be used to process refunds.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please check regularly for updates.